100% MONEY BACK GUARANTEE*
If you are not satisfied with our service or the performance of our inspectors, we will gladly refund your money.
- Client must notify us in writing that they are not satisfied with our services prior to receiving their written report.
- Client must be present for the last hour of the inspection. During this time, we will present our findings to the client.
- The inspection fee paid to Houston Inspections will be refunded by check to the client.
* Upon Cancellation of the inspection, we will not produce a report and the relationship will be considered terminated.
24-HOUR REPORT GUARANTEE**
We know that when purchasing a property, time is of the essence. That is why we guarantee delivery of the inspection report within 24 hours of the inspection. If the report is not emailed to you within 1 business day of the scheduled time of the inspection, we will refund your money.
** This does not apply to Commercial Inspections, Engineering, or Multi-Family inspections. Business hours are defined as Monday - Saturday. Reports will not be delivered on Sunday. Client must have signed the inspection agreement and paid for the inspection for delivery guarantee criteria to be active.