Our Guarantees

100% MONEY BACK GUARANTEE*

If you are not satisfied with our service or the performance of our inspectors, we will gladly refund your money. 

  • Client must notify us in writing that they are not satisfied with our services prior to receiving their written report.
  • Client must be present for the last hour of the inspection. During this time, we will present our findings to the client.  
  • The inspection fee paid to Houston Inspections will be refunded by check to the client.

* Upon Cancellation of the inspection, we will not produce a report and the relationship will be considered terminated.

24-HOUR REPORT GUARANTEE**

We know that when purchasing a property, time is of the essence. That is why we guarantee delivery of the inspection report within 24 hours of the inspection. If the report is not emailed to you within 1 business day of the scheduled time of the inspection, we will refund your money. 

** This does not apply to Commercial Inspections, Large Homes (>4000 square feet), Construction Inspections, Multi-Family inspections, and properties that are in poor condition which will require additional time to build a complete report. Business hours are defined as Monday - Friday. Reports will not be delivered on Sunday. Client must have signed the inspection agreement and paid for the inspection for delivery guarantee criteria to be active.

Buy Back Guarantee

InterNACHI's Buy Back Guarantee On All Resale Homes

Houston Inspections is participating in InterNACHI's "We'll Buy Your Home" Guarantee, also known as the Buy-Back Program, on all resale homes. Some terms and conditions include:

  • A home with material defects not present at the time of the inspection, per InterNACHI's Standards of Practice, is not eligible for buy-back.
  • A home with issues not required to be inspected, per InterNACHI's Standards of Practice, is not eligible for buy-back.
  • The Guarantee applies to your primary residence only.
  • The home must be listed for sale with a licensed real estate agent.
  • The Guarantee may be honored for up to 90 days after closing.
  • The inspection must be performed by an InterNACHI┬« Certified Professional Inspector┬« already participating in the Buy-Back Program.
  • InterNACHI┬« will pay you the purchase price, but you are responsible for any applicable fees and real estate commissions.
View Full Legal Terms of the Buy-Back Program

The Only Company to Call

I would recommend them as the only inspection company that anyone would need to call. — Mark M.